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Returns

Returns

 


Return Policy

We want you to be happy with your purchase. If you have any problems with merchandise purchased from us, please feel free to contact our Customer Service team 312.431.9662 or email info@askRobinWalker.com

We do ask that you return the item within 30 days of delivery in saleable condition, for an exchange or a refund (less shipping charges if applicable).


All items should be returned to the address below in saleable condition. Upon receipt, refund will be applied to the original form of payment. Please allow 10-14 business days for the full processing of your return.



Exchanging a Gift?

All gifts can either be  returned for Store Credit.  Please email us at exchanges service@askRobinWalker.com regarding your Gift Exchange/Return so that we can set you up with new products or Store Credit.



Non-Returnable Items

Any item that has a manufacturer's defect can always be returned for a full refund. However, they are some things we just can't take back, they are:


    * Any article of clothing or clothing accessory that has been altered.
    * Any underwear that has been tried on or worn
    * Any item that is not in its original condition, is damaged, is missing parts or the manufacturers box.
    * Any product missing the serial number or UPC
 
Exceptions to this policy can be made at the discretion of Robin Walker Ltd.


Please send returns, original packing slip and reason for the return to:

Robin Walker, LTD
c/o Returns Dept #3002
1160 S. Michigan Ave
Chicago Illinois 60605


Questions about contact us at info@askRobinWalker.com

 

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